Dear IT Manager / Business Manager

With school ICT networks becoming increasingly complex to manage, our cost effective Remote IT Manager package supplements your IT team ensuring your systems are maintained at optimal performance.

Remote ICT Manager

automatic updates, cleanup and optimisation for your servers and pc’s

monitoring and alerting of your servers, pc’s and network

all backed up by reliable, professional engineers for remote and onsite support

If you manage an education ICT network, you’ll know that building effective and reliable solutions for education with ever expanding requirements is a skilled task that sometimes requires support.

Hexagon IT provide cost effective and flexible support services for busy IT teams that provide proven reliable monitoring, system optimisation and access to highly trained engineers to ensure that all the systems are maintained at optimum performance.

Remote ICT Manager

For a low monthly fee give you:

Proactive monitoring of your systems

Pc and server patch updates

Pc and server clean-ups ensuring your systems run in optimised condition

Confidence that issues are spotted and dealt with before they become problems

Optional remote and onsite support with our Education PAYG service - only pay for support when you need it:

Desktop/laptop support

Server support

Routers & Switches

OS support

E-mail/browser support

Network support

Peripheral support

Connectivity support

Computer optimisation

Pc’s from £39 per year
Servers from £150 per year

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Full Contract Support

For a fixed monthly budget we take complete responsibility for your ICT system.
With our contact support option you will receive:

Remote IT Manager

Highly competitive rates based on a known budgeted monthly cost

Direct access to friendly experienced and trained IT specialists

Agreed SLA on support requests

Supports all Microsoft platforms and supporting hardware and software

Jargon free telephone technical support

Remote access giving us direct access to effected systems to ensure faster resolution of your technical issues

On-site technical support when needed to sort problems or make changes

Scheduled onsite support for regular maintenance and tasks

Free IT Health Check

We offer a free proactive service for schools that want to compare alternatives to their current supplier, or simply benchmark the level of service being offered.

We will carry out a remote 40 point health check on a server and a pc. This will produce any critical advisements and statistical data on the condition of the system its level of security and the condition of the software, updates, patches etc.

For further information, please contact our services manager at steve@hexagon-it.co.uk 
          
or call us on Tel 01296 678518


Hexagon It, Midshires House, Smeaton Close, Aylesbury, HP19 8HL.